Unused and in original condition items are returnable within 45 days after the purchase date. Non-warranty related items that are approved for return will be issued a refund once the product has been returned to our facility, minus a restocking fee up to 20%. Items purchased during a BOGO promotion are only eligible for return if both items are returned together, unused and in original condition. We no longer offer exchanges, only returns. Please note: Refusal of any shipment will incur a 50% restocking fee.